Official Compliance Document
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Privacy Policy for GBV Service Directory

Last updated: September 10, 2026Application: GBV Service Directory Mobile AppPackage: com.onzdev.gbvsd

GBV Service Directory (“we”, “our”, or “us”), developed by Ones n Zeros in collaboration with UNFPA, is committed to protecting your privacy. This Privacy Policy explains how our mobile application collects, uses, and safeguards information when you use our app.

Privacy & Safety Guarantees at a Glance

100% Anonymous

No user account, login, name, email, or personal identification is ever required.

Real-Time Location Only

Coordinates calculate distance to help centers in real-time. Never saved or tracked.

Emergency Quick-Dial

Single tap opens your phone dialer for helplines. No call logs or contacts are accessed.

Zero Ads & Trackers

No advertising SDKs, commercial trackers, or user profiling instruments.

01

Overview & Commitment to Safety

The GBV Service Directory application is designed to provide individuals affected by gender-based violence (GBV) with fast, confidential, and safe access to essential support services—including police stations, medical centers, legal aid providers, and safe shelters.

We do not require you to create an account, log in, or provide personal identification details (such as your name, email address, or phone number) to use this application.

02

Information We Collect and How We Use It

A. Location Information (Approximate and Precise Location)

android.permission.ACCESS_FINE_LOCATIONandroid.permission.ACCESS_COARSE_LOCATION

Purpose

We use your device’s location solely to calculate distances and display support services, shelters, and emergency centers near you on the map.

Data Handling

Your location data is used strictly in real-time while you are using the app. We do not store your location history, track your movements in the background, or sell/share your location data with third parties or advertisers.

B. Phone Dialing Permission

android.permission.CALL_PHONE

Purpose

This permission allows you to directly initiate emergency phone calls to helplines, support desks, and emergency responders with a single tap from within the app.

Data Handling

The app does not record, log, or monitor your phone calls or contact lists.

C. Device & Network Information

android.permission.INTERNETandroid.permission.ACCESS_NETWORK_STATE

Purpose

Used to connect to our service directory servers to retrieve updated directory listings, search results, and map data. No personally identifiable device identifiers are linked to your identity.

03

Third-Party Services

The application may interact with the following third-party services to deliver its core features:

OpenStreetMap & Nominatim

Privacy Policy

Used for map rendering and reverse geocoding to display nearby addresses.

Google Maps / Device Navigation

If you choose to navigate to a service location, the app opens your external mapping application (e.g., Google Maps). Interactions with external apps are governed by their respective privacy policies.

We do not use third-party analytics trackers, advertising networks, or user profiling tools in this application.

04

Data Retention & Security

  • Because we do not require account registration or collect personal identifiers, we do not maintain personal user profiles or historical tracking logs on our servers.
  • All communications with directory backend servers utilize standard secure protocols.
05

Children’s Privacy

Our services are not targeted directly at children under the age of 13. We do not knowingly collect personally identifiable information from children under 13.

06

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. You are advised to review this page periodically for any updates.

07

Contact Us

If you have any questions, concerns, or feedback regarding this Privacy Policy or the practices of this application, please contact us at:

OrganizationOnes & Zeros (Pvt) Ltd
Email Address info@onzdev.com
Official Website https://onzdev.com